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Paulding County School District Leverages Hanover Survey to Improve Special Education Program

Paulding County School District planned to improve its special education program, and enlisted Hanover’s research team to quantify and address any operational concerns before pursuing program improvement.

The Challenge: Understanding Staff Perspectives

Paulding County School District (Paulding) planned to improve its special education program, but had received feedback from staff regarding operational concerns, which Paulding needed to quantify and address before pursuing program improvement.

The Solution: Develop a Staff Survey Process

Hanover designed, implemented, and analyzed a survey to 430 Paulding staff including teachers, administrators, and paraprofessionals to understand the strengths and areas for improvement of the special education program.

The Outcome: A Clear Understanding of Areas to Improve

Hanover’s survey analysis disaggregated the key components of the special education program and identified two areas for improvement: resource allocation and stakeholder communication.

Paulding_Case Study_Main Graphic

Because of Hanover’s work, Paulding County School District:

  • Developed models to better project resource needs and improve allocation.
  • Established a quarterly communication blast to provide regular district-school communication.

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The Hanover team provided a balanced view of staff opinion that helped identify potential areas of improvement in our special education program. Hanover’s administration and analysis was methodologically sound, allowing us to replicate the survey in the future and determine if the initiatives we implemented as a result of this survey have been effective.

— Bonnie Cochran; Curriculum Director

The Client

Paulding County School District


K-12 Education


Dallas, GA

Hanover Solution

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