Discover Stakeholder Motivations
Sometimes you need more than numbers to make a business decision—you need to understand why customers make the decisions they do.
Qualitative research is key for capturing the motivations behind behavior that quantitative research methods cannot. Our dedicated team of qualitative researchers will partner with you to ensure you capture the rich customer data you need.

Capture stakeholder motivations with these qualitative research capabilities
Focus Groups
These facilitator-led group discussions reveal perceptions of or reception to a concept or idea. Our online focus groups provide scheduling flexibility and an opportunity to connect similar participants that are geographically diverse.
In-Depth Interviews
Digital Ethnography
Shop Along
Bulletin Board Focus Groups
These moderated, asynchronous, text-based discussions with a select group provide an opportunity to allow respondents to reflect on question prompts before responding.
Journaling Studies
Diversity, Equity and Inclusion Studies (IDI, Focus Groups or Journaling)
We apply multiple qualitative research methodologies to support diversity, equity, and inclusion initiatives including focus groups, in-depth interviews, and journaling. Participants can include employees, customers, or other key stakeholders.
Tap into the benefits of qualitative research
Expert
Skilled moderators and expert qualitative analysts ensure the accuracy of the results
Flexible
Use qualitative research as a follow-up or precursor to quantitative research
Comprehensive
End-to-end support from planning to recruitment, facilitation, and analysis
Custom
All projects developed specifically for your organization’s unique needs
End-to-end qualitative research support
Scoping
Research design and strategy consultation
Recruitment
Identification and recruitment of optimal participant mix
Guide Development
Prompts, question guides, and interview question development
Set-up
Logistics and coordination including platform set up, A/V components, and incentive structure
Facilitation
Moderation and facilitation from qualitative research experts
Analysis
Data debriefing, coding, and comprehensive results reporting