Insights

View a series of our most recent Blog posts, Case Studies, and Reports & Briefs below.

Insights Blog

8 Key Trends in Customer Journey Mapping
 

Customer journey maps aggregate a vast array of customer data to provide a logical, holistic representation of the purchasing process….continue reading 

Four Proven Strategies to Find and Keep Quality Educators
 

As of the start of the 2018 school year, approximately 35 states are experiencing teacher shortages. The dearth of qualified…continue reading 

Get Your BUILDER On: Key Insights from 600+ Residential Building Brands
 

In April, BUILDER.com released the results of its 2019 survey of residential contractors. The survey, as in previous years, asked…continue reading 

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Case Studies

The Australian National University Evaluates Its Student Family Accommodation
 

Overview Client: The Australian National University Total Enrollment: 26,000 Institution Type: Public, 4-Year Location: Canberra, Australia Website: www.anu.edu.au Research Methodology:…continue reading 

Douglas County School District Explores Stakeholder Perceptions of School Start Times
 

Overview District/School: Douglas County School District Enrollment: 68,000 Location: Castle Rock, CO Website: www.dcsdk12.org Research Methodology: School Start Times Survey…continue reading 

CDK Global Seeks to Increase Auto Dealership Workforce Diversity
 

Overview Client: CDK Global Industry: Automotive Headquarters Location: Hoffman Estates, IL Website: www.cdkglobal.com/us/automotive Research Methodologies Used: Employment Preference Survey, Survey…continue reading 

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Reports & Briefs

K-12 School Security: 12 Findings from the Field
 

Historically, school safety initiatives have addressed issues related to bullying, vandalism, student fights, and weather-related emergencies. However, with the rise…continue reading 

Trends in K-12 Education: 2019
 

2018 was a year of change for K-12 education at both the state and federal levels. With continued financial constraints…continue reading 

The Impact of Customer Journey Maps
 

Customer journey maps are an important business investment for generating ROI across an organization. Organizations use and derive the most…continue reading 

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Hanover Research