Henry Ford College is extremely lean administratively. We do not have the resources to engage in the types of research activities that will provide us with answers to questions that enable us to move forward in meeting our strategic goals and objectives. Specifically, the College has been struggling with the need to create new revenue streams as well as improving enrollment, retention and graduation rates. By using Hanover’s services, Henry Ford College plans to have timely, focused information that we will use to implement new strategies and improve operations.
The decision to engage with Hanover was a joint decision between the VP of Strategy and Information and VP of Academic Affairs. As they were deliberating whether to proceed with our relationship with Hanover, cost and benefits kept rising as major considerations. Our perspective was that the return on this investment made the associated costs worthwhile.
- Becky J. Chadwick, Vice President, Strategy and Information